Workshop Experience Design

Have you ever wondered why some digital products and services are more popular than others? All successful applications have one thing in common: they understand what the user wants and systematically help him achieve his goal as easily as possible. That is why people like to use these services.

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Workshop Customer Insights

Every company knows it: everything is well prepared, but no success. Why is it that conversion rates on the landing page are too low, customers leave the website and shop, nobody engages on your social media channels, and your service app only gets disgruntled comments?

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Workshop Customer Journey

Do you also enjoy it when everything goes like clockwork and you reach your destination easily and just the way you want, without any bothersome detours or unpleasant incidents? Perfect travel planning guarantees an unforgettable experience that you will long remember. The same applies to your customers, because they too are going on a journey through the maze of offers in search of the best solution. But that can be a pretty rocky road sometimes.

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Workshop Jobs to be Done

76 percent of all product launches fail within one year.¹ Does that sound familiar to you, and are you looking to make your innovation process more successful? Maybe you should ask yourself what jobs your product or innovation does for the customer. Because customers don't buy products – they want the job done.

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